Privacy Policy
Last updated: May 2025
Data Controller
SIA "CIK-OPT" (reg. no. 43603006867), Mātera iela 29, Jelgava, Latvia. Email: info@cikoptika.lv
What data we collect
Cookies and technical data. This website uses essential cookies required for the site to function (e.g. storing your cookie consent). If we introduce analytics tools in the future, we will notify you separately.
Contact data. If you contact us by email or phone, we store the information you provide (name, email address, phone number) solely for communication and service purposes. We do not sell or share this data with third parties except as required by law.
Booking data. Appointment bookings are processed via the third-party service simplybook.it. Please also review their privacy policy.
Legal basis
We process personal data based on:
- Your consent (cookies)
- Contract performance (bookings and services)
- Legitimate interests (communication history)
Your rights
Under GDPR (EU Regulation 2016/679) you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data ("right to be forgotten")
- Restrict or object to processing
- Data portability
To exercise these rights or ask questions, contact us: info@cikoptika.lv
If you believe your rights have been violated, you may lodge a complaint with the Latvian Data State Inspectorate (dvi.gov.lv).
Retention periods
Contact data is retained for no longer than 3 years after the last interaction. Cookies are stored according to their type (session cookies are deleted when you close your browser; persistent cookies — 1 year).
Changes
We reserve the right to update this privacy policy. We will notify you of material changes by publishing the updated version on this page.